Support email

Please provide the following information to complete your RMA request.

  • Product name or model number:
  • Serial number (located under the device):
  • Detailed description of the issue:
  • Operating system:
  • Motherboard brand (if applicable):
  • USB 2.0 or 3.0:
  • Company name or reseller you originally purchased it from: (proof of purchase)
For Global support please Click:
For North America support please Click: